Privacy Policy

Last Updated: 2026-02-18

Slab Seekers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information when you place an order, create an account, contact us, subscribe to emails, or use our website.

This may include:

Full name
Email address
Phone number
Billing and shipping address
Order details
Payment-related information
Customer support messages

We may also collect basic website information such as IP address, browser type, device information, pages visited, and website activity to help improve security, performance, and user experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping and delivery updates
Respond to customer inquiries
Manage returns, refunds, and order issues
Improve our website and customer experience
Prevent fraud, abuse, and unauthorized transactions
Comply with legal, tax, and business record requirements
Send marketing emails only where permitted or with your consent

We do not sell your personal information.

3. Payments

Payments are processed securely through third-party payment providers. Slab Seekers does not store full credit card or debit card details on our own systems.

Payment providers may collect and process payment information according to their own security standards and privacy policies.

4. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and support marketing or advertising features.

You can adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

5. Sharing Information

We may share necessary information with trusted service providers who help us operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Email and marketing platforms
Fraud prevention and security tools
Professional advisors or legal authorities when required

These providers are only given the information needed to perform their services.

6. Data Retention

We keep personal information only as long as necessary for order fulfillment, customer service, business records, tax requirements, legal obligations, fraud prevention, and dispute resolution.

When information is no longer required, we will delete, anonymize, or securely retain it as required by law.

7. Security

We use reasonable safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online system can be guaranteed completely secure, but we take appropriate steps to protect customer information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to your personal information, correct inaccurate information, withdraw marketing consent, or request deletion of certain personal information.

Some information may need to be retained for legal, tax, fraud prevention, or business record purposes.

To make a privacy request, contact us at Slabseeker.co@outlook.com.

9. Marketing Emails

If you subscribe to our marketing emails, we may send updates about new inventory, promotions, releases, or store news.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

10. Children’s Privacy

Slab Seekers does not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child without proper consent, we will take steps to delete it where required.

11. Third-Party Links

Our website may contain links to third-party websites or services. Slab Seekers is not responsible for the privacy practices, content, or policies of third-party websites.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Information

For questions about this Privacy Policy or how your information is handled, please contact us:

Slab Seekers
Email: Slabseeker.co@outlook.com
Text: +1 437 873 7513
Address: 101 Peter St Unit 1201, Toronto, ON M5V 0G6, Canada